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GUEST COMMENTS

"Amazing!! Treated us like family!! Already have return reservations."

"Wonderful location! The hotel was very clean and quiet. It far exceeded expectations. Would recommend the hotel to others and would stay there again."

"I love your hotel and I find your staff most courteous and friendly. It's a lovely boutique hotel and I recommend it highly."

"All was excellent, as usual. I am always struck by two things in particular. First, the professionalism, responsiveness, and friendliness of all the staff; and second the cleanliness of the rooms, lobby and hallways. The San Carlos is a great place to stay."

"The staff is magnificent, the rooms are very generous in size, spotless, and contain fine amenities, and the location of the hotel cannot be beat."

"Very much enjoyed our stay - the 2 queen suite was spacious - especially for Manhattan. Perfect for family of 5. Staff and service were excellent. Will come again."

"San Carlos is the place to stay during your visit to New York. Everything was great! The staff was very courteous, the room was immaculate and as advertised. The biggest selling point for me was the microwave and free Wi-Fi in the room. In addition, they provide breakfast for free! We will be staying here on a future trip with our grandkids! Loved it!!!"

"As always, the professional, friendly staff, along with the great location, make this my NYC home every time I come to Manhattan! Keep up the good work!"

"It is a pleasure to stay at your hotel. Everything and everyone is perfect!"
- Lori

"The staff was very friendly and helpful. The location was great. It is walking distance to Times Square, Rockefeller Center, and subway to take you to all those must see places while in New York ;) I will definitely recommend San Carlos to friends and family. I will be staying here on any future trips! Thank you San Carlos staff!"
- Consuelo

"My previous 2 visits to NYC, I have stayed at the San Carlos Hotel & my family feels at home there. We will continue reserving at San Carlos for all our future visits."
- Carlos

"My daughter, granddaughter and I had the most wonderful experience at your hotel. It was so nice to come to NY and stay at a very convenient, clean AND friendly hotel. The staff from the maids, front desk, and bell service were all excellent. When in New York again there is no doubt that we will be staying at your establishment."
- Susan

"Fueron todos muy amables y muy bien dispuestos a dar solución inmediata a todo muy agradecida con todos. El hotel hermoso e impecable la atención de todos excelente! Los felicito."
- Lucia

"The staff was very helpful and friendly, especially Andy. Everything was great. The first time we stayed at the San Carlos was 18 years ago and every time we have been to NYC we stay there. This was our 4th stay and will not be our last."
- Emwynn


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Privacy Policy - The San Carlos Boutique Hotel NYC

At San Carlos Hotel, we recognize that many consumers who visit our web sites are concerned about any information they provide us on-line, and how we maintain and use this information. To address these concerns and to demonstrate our commitment to privacy, we have developed and implemented this Privacy Policy for our domestic (i.e., U.S.) company. As this policy may change from time to time, we encourage you to periodically check it.

What we collect and how we use it:

  • We only collect personally identifiable information that you voluntarily and knowingly provide us;
  • We use the information that you provide us only for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent;
  • We do not share any information you provide us with anyone outside of San Carlos Hotel, and it's affiliates, except for suppliers who assist us in maintaining and managing the activities on our sites. These suppliers are legally obligated to maintain the confidentiality of any information we provide them, including your information. We may use a technology called "cookies" to enhance your experience on our sites.
  • We employ appropriate security measures to protect the loss, misuse and alteration of any information you provide us; and
  • We provide you with choice and control over the collection and use of any personally identifiable information that you provide us on-line, and a means for updating, correcting or removing this information.

General

We only collect personally identifiable information on a voluntary basis. We do not require that you provide this information to gain access to our sites, and we do not require you to disclose more information than is reasonably needed to participate in an activity on our sites. We collect personally identifiable information primarily to e-mail updates and news, for entry into promotions and to notify subsequent winners, to send out brochures, etc. via regular mail to subscribers, and to respond to your questions or suggestions. We do not sell any information we gather at our web sites to anyone outside of San Carlos Hotel, and it's affiliates. We do not transfer or disclose any information we gather at our web sites to anyone outside of San Carlos Hotel, and it's affiliates, without your prior consent, except (1) in cases where we believe in good faith that we have a legal obligation to disclose such information, and (2) to certain suppliers that assist San Carlos Hotel, and it's affiliates, in maintaining and managing the activities on its web sites. Please be assured that these suppliers are legally obligated to maintain the confidentiality of this information and do not acquire any rights to use your information for their own benefit. We may share non-identifiable aggregate information about our users (for example, the % of male and female visitors to our sites) with advertisers, business partners, sponsors, and other third parties in an effort to customize or enhance the content and advertising on our sites for our users.

We do reserve the right, in connection with the potential sale or transfer of the interests of San Carlos Hotel and its subsidiaries and affiliates, to sell or transfer your information (including but not limited to your address, name, age, gender, zip code, state, and country of residency and other information that your provide through other communications) to a third party entity that (1) concentrates its business in a similar practice or service, (2) agrees to be San Carlos Hotel successor in interest with regard to the maintenance and protection of the information collected, and (3) agrees to the obligations of this privacy policy.

Cookies

Visitors to our website: When someone visits our Website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting any of our websites. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by our website: Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

Cookie

Name(s)

Purpose

Google Analytics

_utma, _utmb, _utmc, _utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

http://www.google.com/analytics/learn/privacy.html

Server side web analytics cookie

ASP.NET_SessionId

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This cookie is deleted when you close your browser.

http://support.microsoft.com/kb/899918

Server side web analytics cookie

VisitorLocationID*

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Internet booking engine progression cookie

jsaction

This cookie is set by our internet booking engine platform to record the visitor's progression during the booking process. This cookie is deleted when a user closes their browse

Internet booking engine multiple room cookie

teasermultiroomversion

This cookie is used to record that users have initiated a multiple room booking. It collects information in an anonymous form. This cookie expires when you close your browser.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Security

We employ appropriate security measures to protect the loss, misuse and alteration of the information under our control. For our San Carlos Hotel family of sites, we employ Secure Sockets Layer (SSL) software, which encrypts information you input, as an additional security measure. However, as no on-line data transmission can be guaranteed to be totally secure, we (like all web sites) cannot warrant or guarantee 100% security of any information you transmit to us at our web sites.

Links to Other Sites

Neither San Carlos Hotel, nor any of it's affiliates, shall have any responsibility of any nature whatsoever for other web sites linked to this web site, or any information contained thereon, none of which has been verified or endorsed by either San Carlos Hotel or any of it's affiliates.