Please find the official terms and conditions for the San Carlos Hotel below. If you have further questions or need assistance booking your room, please contact the hotel.
All major credit cards are accepted.
New Reservations booked as of or on March 1st , 2019 will be subject to a Facility Fee of $34.43 per room/ per night.
The Facility fee includes:
• Fitness center access
• Business Lounge with 6 computers and 2 wireless printers and scanners.
• Wifi access
• Unlimited Faxes
• Newspaper M-F
No pets allowed.
Fee is based on the severity of the damage and will be posted to your folio.
Cancellations must be received 24 hours prior to arrival date before 3:00pm EST. One night's room and tax charges will be applied for cancellations within that window. Non-refundable reservations will be non-cancellable, and no modifications allowed.
Penthouse Booking Requirements
A security deposit of US$500.00 along with a photo identification must be supplied at time of registration. This security deposit will be applied to any damages if applicable, or will be released at time of departure.
Check In - Check Out
Minimum age required to check-in is 21 years old.
Wifi is offered in all rooms and throughout the Hotel.
A $350 penalty will be applied to your folio if smoking in a non-smoking room occurs.
If booking is pre-paid, non-refundable the full stay will still be charged. All other reservations will be reviewed individually. Certain exceptions may apply.
Rates and Taxes
Rates are per room/per night based on single or double occupancy.
Additional person charges apply per night (Children under 16 are free in room with parent(s), maximum of two).
Current city and state taxes apply (14.75% city/state, plus occupancy tax of $3.50 per room, $5.50 per junior suite and $7.50 per Elite One-Bedroom Suites).
Accessible Hotel and Room Features:
We accept packages sent to the hotel under the guest name.
A fee applies if 5 or more packages arrive at the hotel, before guests' arrival, of $5 per package.